Nicole Toca is an experienced operations, client-care, and coaching professional with more than 15 years of experience in leadership, business operations, customer relations, and team management. Her professional background spans residential mental health services, entrepreneurship, retail management, client education, and e-commerce, giving her a unique ability to connect with people from many different backgrounds while navigating complex and fast-moving environments.

Since 2022, Nicole has worked in mental health operations, coordinating staff, supporting clients and families, collaborating with clinical teams, and managing the many moving pieces required to keep daily operations running smoothly. As a former business owner, she also brings hands-on experience in digital business, customer service, marketing, content creation, and relationship building.

Nicole's work with people also extends into coaching and one-on-one support, where she helps individuals navigate personal growth, relationships, life transitions, self-awareness, and deeper connection with themselves. Her approach combines practical guidance with the ability to listen deeply, recognize patterns, ask meaningful questions, and meet people where they are.

Alongside her professional career, Nicole has spent more than a decade studying meditation, mindfulness, spirituality, and personal development. This foundation naturally influences the way she leads, coaches, and works with others—with presence, compassion, intuition, accountability, and a genuine understanding of people. Whether leading a team, coaching an individual, supporting a client, or solving a problem behind the scenes, Nicole brings together real-world professional experience with a deeply human approach.

Adriana Castellanos

Adriana Castellanos is a Certified Intervention Professional (CAI) and is bilingual in English and Spanish, allowing her to support Spanish-speaking individuals and families throughout the intervention and treatment process.

Her professional expertise is complemented by personal experience as the daughter of a recovered alcoholic and through her own journey in recovery. These experiences have given Adriana a unique understanding of both the clinical and deeply personal realities families face when addiction and mental health challenges impact their loved ones.

Adriana has a particular passion for complex cases involving trauma and co-occurring mental health concerns. She understands that lasting change often requires more than addressing the addiction itself—it requires understanding the underlying issues, supporting the family system, and creating a thoughtful path toward ongoing care.

Having learned from some of the most respected educators in the intervention field, Adriana remains committed to staying current with evolving intervention approaches and the changing dynamics families face today.

Adriana has worked in the treatment field for over 20 years, serving in a variety of capacities, including Director of Admissions for a hospital-based Chemical Dependency Unit, Clinical Outreach for a nationally recognized psychiatric treatment facility, and as an interventionist facilitating interventions throughout the United States.

As Cofounder of Psychiatric Supportive Living, Adriana works at the intersection of intervention, ongoing family support, and collaborative clinical care. She specializes in helping families navigate complex situations involving addiction, mental health, trauma, and challenging family dynamics.

Adriana is deeply passionate about helping individuals and families move from crisis toward meaningful change.

Adriana walks alongside families throughout the process, helping create solutions that address the needs of the whole family and establishing a foundation for lasting recovery and wellness.

Nicole Toca